Milne Friend and Partners
Commercial Insurance Brokers and Independent Financial Advisers

Customer Satisfaction Survey
As a local family business, ensuring our customers are fully satisfied with the service we provide is very important to us. We would greatly appreciate it if you could complete this questionnaire. It should only take a couple of minutes of your time.

Name
Company
Telephone (optional)
Email (optional)

Excellent Good Adequate Poor Very Poor n/a

Correspondence
Clarity
Accuracy
Promptness

Staff
Helpful / Friendly
Knowledgeable

Claims
Time taken to settle
Satisfactory outcome

Renewals
Received in good time
Quality of advice
Competitive premium

Any comments or suggestions? (optional)